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BestsellerE-book
Author France, Kenneth, 1949-

Title Helping skills for human service workers [electronic resource] : building relationships and encouraging productive change / by Kenneth France and Kim Weikel and Michelle Kish.

Imprint Springfield, Ill. : Charles C. Thomas, ©2006.

Item Status

Edition 2nd ed.
Description 1 online resource (xiii, 364 pages)
Note Updated. ed. of: Supportive interviewing in human service organizations. 1995.
Summary If building relationships and encouraging productive change are enterprises you wish to learn, this book is for you. In this new edition, all of the material has been updated with regard to supporting research. The basic system that is presented is simple and straightforward, enabling the reader to keep in mind the fundamental concepts and allowing for the freedom to be flexible, spontaneous, creative, and natural.
Bibliography Includes bibliographical references (pages 357-361) and index.
Contents Introduction -- Five ways of responding -- Creating positive relationships -- Problem solving -- Fine-tuning -- Establishing goals, objectives, and plans -- Communicating nonverbally -- Scheduled appointments -- Responding to the needs of various client groups.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Helping behavior -- Textbooks.
Interpersonal communication -- Programmed instruction.
Genre/Form Electronic books.
Electronic books -- Programmed instruction -- Textbooks.
Programmed instructional materials.
Textbooks.
Electronic books -- Programmed instruction -- Textbooks.
Added Author Weikel, Kim.
Kish, Michelle.
Other Form: Print version: France, Kenneth, 1949- Helping skills for human service workers. 2nd ed. Springfield, Ill. : Charles C. Thomas, ©2006 0398076308 (DLC) 2005052976 (OCoLC)61479646
ISBN 9780398084578 (electronic bk.)
0398084572 (electronic bk.)
0398076308
9780398076306
0398076316 (pbk.)
9780398076313 (pbk.)