| Description |
1 online resource (xi, 288 pages) : illustrations |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
"Public services touch the majority of people in advanced and developing economies on a daily basis: children require schooling, the elderly need personal care and assistance, rubbish needs collecting, water must be safe to drink and the streets need policing. In short, there is practically no area of our lives that isn't touched in some way by public services. As such, knowledge about strategies to improve their performance is central to the good of society. In this book, a group of leading scholars examine some of the most pressing issues in public administration, political science and public policy by undertaking a systematic review of the research literature on public management and the performance of public agencies. It is an important resource for public management researchers, policy-makers and practitioners who wish to understand the current state of the field and the challenges that lie ahead"-- Provided by publisher. |
| Contents |
Introduction / Richard M. Walker, George A. Boyne and Gene A. Brewer -- Extending goal ambiguity research in government : from organizational goal ambiguity to programme goal ambiguity / Hal G. Rainey and Chan Su Jung -- Budgets and financial management / Donald P. Moynihan and Matthew Andrews -- Organizational structure and public service performance / Rhys Andrews -- Red tape : the bane of public organizations? / Gene A. Brewer and Richard M. Walker -- Managerial networking, managing the environment, and programme performance : a summary of findings and an agenda / Kenneth J. Meier and Laurence J. O'Toole, Jr. -- Public service motivation and performance / Gene A. Brewer -- Organizational diversity and public service performance / David W. Pitts -- Performance management: does it work? / George A. Boyne -- Strategy : which strategic stances matter? / Richard M. Walker -- Methods / Alisa Hicklin -- Conclusion : enriching the field / George A. Boyne, Gene A. Brewer and Richard M. Walker. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Municipal services -- Management -- Research.
|
|
Public administration -- Research.
|
| Genre/Form |
Electronic books.
|
| Added Author |
Walker, Richard M.
|
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Boyne, George A.
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Brewer, Gene A.
|
| Other Form: |
Print version: Public management and performance. New York : Cambridge University Press, 2010 9780521116633 (DLC) 2010022032 (OCoLC)636566546 |
| ISBN |
9780511932687 (electronic bk.) |
|
0511932685 (electronic bk.) |
|
9780511760587 (electronic bk.) |
|
0511760582 (electronic bk.) |
|
9780521116633 |
|
0521116635 |
|
