Title Business process outsourcing : oh! BPO--structure and chaos, fun and agony / V. Anandkumar, Subhasish Biswas.

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Description	1 online resource (xxii, 218 pages) : illustrations
Physical Medium	polychrome
Description	text file
Contents	The BPO industry -- Changing dynamics of the Indian BPO industry -- Managing a BPO -- Working in a BPO -- The future of BPOs -- Points to ponder.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Offshore outsourcing -- India.
	Offshore outsourcing.
	India.
	Data processing service centers -- India.
	Data processing service centers.
	Computer service industry -- India.
	Computer service industry.
Genre/Form	Electronic books.
Added Author	Biswas, Subhasish.
Other Form:	Print version: Anandkumar, V. Business process outsourcing. Los Angeles : Response, 2008 9788178298788 (DLC) 2008019789 (OCoLC)227000215
ISBN	9788132100560 (electronic book)
	8132100565 (electronic book)
	8178298783 (paperback)
	9788178298788 (paperback)