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Bestseller
BestsellerE-book
Author Carroll, Barbara Wake, 1947-

Title Service in the field : the world of front-line public servants / Barbara Wake Carroll, David Siegel.

Publication Info. Montreal, Qué. : McGill-Queen's University Press, [1999]
©1999

Item Status

Description 1 online resource (xii, 251 pages) : illustrations.
Physical Medium polychrome
Description text file
Series Canadian public administration series
Canadian public administration series.
Note Co-published by the Institute of Public Administration of Canada.
Bibliography Includes bibliographical references and index.
Summary "The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level public servants in Canada, examines the work they do and the relationship between field and head offices."--Jacket.
Contents ""CONTENTS""; ""TABLES, FIGURES, AND BOXES""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""1 Who Are These People and What Do They Do?""; ""2 The Research Described""; ""3 ""How We Do Things around Here""""; ""4 Service to the Public""; ""5 The Workplace Environment""; ""6 Two Solitudes or One Big Happy Family? Dealing with Head Office""; ""7 Administrative Reform: How It Plays in the Field""; ""8 Bureaucrats Are People Too""; ""9 Where Do We Go from Here? Implications for Implementation and Management Theory""; ""APPENDIX: METHODOLOGY""; ""NOTES""; ""BIBLIOGRAPHY""; ""INDEX""; ""A""; ""B""
""C""""d""; ""e""; ""f""; ""g""; ""h""; ""i""; ""j""; ""k""; ""l""; ""m""; ""n""; ""o""; ""p""; ""q""; ""r""; ""s""; ""t""; ""u""; ""v""; ""w""; ""z""
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Civil service -- Canada.
Civil service.
Canada.
Genre/Form Electronic books.
Added Author Siegel, David (David Timothy)
Institute of Public Administration of Canada.
Other Form: Print version: Carroll, Barbara Wake, 1947- Service in the field. Montreal, Qué. : McGill-Queen's University Press, ©1999 (DLC) 00340575
ISBN 9780773567504 (electronic book)
077356750X (electronic book)
0773517952
9780773517950
0773517960
9780773517967