Skip to content
Rider Library Catalog
You are not logged in
|
Login
Your session will expire automatically in
0
seconds.
Continue session
End session now
Request
Add to My Lists
Export
MARC Display
SearchType
Keyword
Author
Title
Journal Title
Series Title
Subject
Genre
Call no.
ISBN / ISSN
Table of Contents
Publisher
Prof/TA
Course
Search
Search Scope
View Entire Collection
Moore Library
Talbott Library
Limit search to available items
(Search History)
Author: Peters, Diane McFerrin in View Entire Collection
(Clear Search History)
(End Search Session)
Search history function requires JavaScript.
Record:
Prev
Next
Resources
More Information
Book
Author
Rosenbluth, Hal F.
Title
The customer comes second : put your peaple first and watch 'em kick butt / Hal F. Rosenbluth and Diane McFerrin Peters.
Publication Info.
New York : HarperBusiness, [2002]
©2002
Item Status
Location
Call No.
Status
OPAC Message
Public Note
Gift Note
Moore Stacks
G154 .R67 2002
Available
---
Description
xvii, 284 pages ; 24 cm
Bibliography
Includes bibliographical references (page 267) and index.
Subject
Travel agents -- Management.
Travel agents -- Management.
Travel agents.
Added Author
Peters, Diane McFerrin.
ISBN
0060526564
