Description |
1 online resource |
Summary |
"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--Provided by publisher |
Bibliography |
Includes bibliographical references and index. |
Contents |
The exigences and forms of technical communication -- Task shift : changes in the object of documentation -- Shifted tasks and shifted problems : the problem of wicked and tame problems -- Credibility and user interaction : the challenge of decentered expertise -- A survey of action-based proto-genres of help -- The role of technical communication. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Technical writing.
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Technology -- Documentation.
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Communication of technical information.
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technical writing. |
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LANGUAGE ARTS & DISCIPLINES -- Composition & Creative Writing. |
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LANGUAGE ARTS & DISCIPLINES -- Rhetoric. |
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REFERENCE -- Writing Skills. |
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Communication of technical information |
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Technical writing |
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Technology -- Documentation |
Genre/Form |
Informational works
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Informational works.
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Other Form: |
Print version: Swarts, Jason, 1972- Wicked, incomplete, and uncertain. Logan : Utah State University Press, [2018] 9781607327615 (DLC) 2017045680 (OCoLC)1005760536 |
ISBN |
9781607327622 (electronic bk.) |
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1607327627 (electronic bk.) |
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9781607327615 |
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1607327619 |
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