Title Quality experience telemetry : how to effectively use telemetry for improved customer success / Alka Jarvis, Luis Morales, and Johnson Jose.

Publication Info.

Online access
Online ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this ebook

Item Status

Description	1 online resource
	text file
Contents	Intro -- Table of Contents -- List of Figures and Tables -- Foreword -- Preface -- Acknowledgments -- Chapter 1: Introduction -- Chapter 2: Telemetry Overview -- Chapter 3: Telemetry Data -- Chapter 4: Telemetry and Customer Success -- Chapter 5: Required Telemetry Discipline -- Chapter 6: Conclusions -- Index -- About the Authors
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Customer relations -- Quality control.
	Customer relations.
	Quality control.
	Customer services -- Technological innovations.
	Customer services -- Technological innovations.
	Customer services.
	Telematics.
	Telematics.
Genre/Form	Electronic books.
	Electronic books.
ISBN	1953079172 (electronic book)
	9781953079176 (electronic book)