LEADER 00000nam a2200973   4500 
001    BEP9781949991758 
003    BEP 
005    20190417111955.0 
006    m    eo  d         
007    cr cn |||m|||a 
008    190417s2019    nyua   fob    001 0 eng d 
020    |z9781949991741|qprint 
020    9781949991758|qe-book 
035    (OCoLC)1128034128 
035    (CaBNVSL)slc00000103 
040    CaBNVSL|beng|erda|cCaBNVSL|dCaBNVSL 
049    RIDW 
050  4 HF5386|b.S55 2019eb 
082 04 650.1082|223 
090    HF5386|b.S55 2019eb 
100 1  Silverman, Stan,|0https://id.loc.gov/authorities/names/
       n00043397|eauthor. 
245 10 Be different! :|bthe key to business and career success /
       |cStan Silverman. 
250    First edition. 
264  1 New York, New York (222 East 46th Street, New York, NY 
       10017) :|bBusiness Expert Press,|c2019. 
300    1 online resource (xxviii, 255 pages) :|billustrations 
       (some color). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
340    |gpolychrome|2rdacc 
347    text file|2rdaft 
490 1  Career development collection,|x2642-2131 
504    Includes bibliographical references and index. 
505 0  Part I. The importance of leadership to building a 
       thriving business. Chapter 1-1. What makes an effective 
       leader? ; Chapter 1-2. Emotional intelligence is a key 
       leadership trait ; Chapter 1-3. Set the right tone at the 
       top and nurture the right organizational culture ; Chapter
       1-4. Always lead your organization with the highest level 
       of ethics and integrity ; Chapter 1-5. Lessons taught by 
       the challenger space shuttle disaster ; Chapter 1-6. How 
       to earn employees' trust and build a high-perofrmance team
       ; Chapter 1-7. To improve your effectiveness, relate to 
       your employees ; Chapter 1-8. The ABCs of decision making 
       ; Chapter 1-9. Don't micromanage employees. Empower and 
       hold them accountable for results ; Chapter 1-10. To give 
       employees the best chance to grow, push them outside of 
       their comfort zone ; Chapter 1-11. Traits to look for when
       hiring people ; Chapter 1-12. Hire employees with common 
       sense and good critical judgment ; Chapter 1-13. 
       Whistleblower hotlines: a valuable resource for employees,
       CEOs, and boards ; Chapter 1-14. Assessing employee 
       performance and sharing feedback ; Chapter 1-15. Do you 
       have a tyrant reporting to you? ; Chapter 1-16. Staff unit
       leaders: don't adopt policies that micromanage line 
       operating or other staff units ; Chapter 1-17. When asked 
       about changing a policy that doesn't make sense, don't 
       respond "Well, that's just the way it is" ; Chapter 1-18. 
       Not getting what you need from a corporate staff unit? ; 
       Chapter 1-19. Set realistic goals to drive earnings growth
       ; Chapter 1-20. Sometimes, bad things happen, regardless 
       of your tone at the top ; Chapter 1-21. Do your employees 
       see your HR department as a friend or foe? -- Part 2. 
       Building competitive advantage. Chapter 2-1. Understand 
       your competitive position ; Chapter 2-2. Become the 
       preferred provider to your markets--The holy grail of any 
       business ; Chapter 2.3. Provide a great customer 
       experience ; Chapter 2-4. Treat customers like you would 
       like to be treated ; Chapter 2.5. In business, good is the
       enemy of great ; Chapter 2.6. Andy Grove was right. Only 
       the paranoid survive ; Chapter 2.7. Continuous improvement
       is a timeless philosophy ; Chapter 2.8. Don't tell me it 
       can't be done! ; Chapter 2.9. Break paradigms to build 
       competitive advantage ; Chapter 2-10. Winning in a 
       competitive marketplace ; Chapter 2-11. When making 
       decisions, "avoid going to Abilene" ; Chapter 2-12. To 
       improve results, benchmark sisters operations -- Part 3. 
       Advancing your career: get out of your comfort zone. You 
       never know where the future will take you. Chapter 3.1. Be
       different than your peers ; Chapter 3.2. How to build your
       personal brand ; Chapter 3.3. Selling your ideas is the 
       key to professional advancement ; Chapter 3.4. 
       Successfully navigate office politics ; Chapter 3.5. Never
       violate the trust that others have in you ; Chapter 3.6. 
       Dealing with toxic people in the workplace ; Chapter 3.7. 
       Want to learn CEO skills? Become an entrepreneur ; Chapter
       3.8. Be aware of the unintended consequences of your 
       decisions ; Chapter 3.9. Push through your self-perceived 
       limitations ; Chapter 3-10. A lesson in the power of 
       networking ; Chapter 3-11. Learn how to mitigate risks and
       deal with failure ; Chapter 3-12. Be an effective 
       negotiator ; Chapter 3-13. You are now unemployed. What 
       should you do? ; Chapter 3-14. Interviewing for a CEO 
       position? Be prepared to respond to these five questions ;
       Chapter 3-15. Your first 100 days as the new CEO ; Chapter
       3-16. Get out of your comfort zone, take risks, fly high, 
       and never compromise your ethics or integrity -- Part 4. 
       We can learn from leaders who are excellent role models, 
       and from those who are not. Chapter 4-1. Leadership, 
       teamwork, and athletics ; Chapter 4-2. Lessons from a 
       record-setting NCAA basketball game ; Chapter 4-3. We 
       should all possess the leadership traits of Colonel Joshua
       Chamberlain ; Chapter 4-4. Amtrak's Joe Boardman--out in 
       front when tragedy hits ; Chapter 4-5. Saxbys: servant 
       leadership pays dividends ; Chapter 4-6. Leadership 
       lessons from the imitation game ; Chapter 4-7. Turing 
       pharmaceuticals: avoid behavior that will come back to 
       haunt you ; Chapter 4-8. Mylan N.V. There are consequences
       to acting like a monopolist ; Chapter 4-9. Flint Michigan 
       water crisis: a failure in leadership ; Chapter 4-10. 
       Wells Fargo scandal: failures in leadership, management, 
       and corporate governance ; Chapter 4-11. Volkswagen 
       employees responsible for "Dieselgate" where was your 
       legal, ethical, and moral compass? ; Chapter 4-12. Lessons
       from the Theranos debacle ; Chapter 4-13. Massey Energy 
       mine disaster: leaders have a responsibility to keep their
       employees safe ; Chapter 4-14. To maximize shareholder 
       return, treat stakeholders the right way ; Chapter 4-15. 
       Learn hot to be an inspiring leader. 
506    Access restricted to authorized users and institutions. 
520 3  The fundamental goal of any business is to be different--
       to be better than those with whom it is competing. Every 
       company should be on a journey to be the preferred 
       provider of products or services to its markets by 
       offering a great customer/client experience. A preferred 
       provider is the company that customers and clients 
       preferentially want to do business with, and often can 
       charge a premium for what they provide. The fundamental 
       goal of any individual is to be different--to be better 
       than those with whom they are competing for that next job,
       whether internally or externally at a new company. Their 
       goal is to demonstrate tothe hiring manager that they are 
       the best choice for that position. This book teaches 
       leaders of companies how to be different than their 
       competitors and individuals pursuing their careers how to 
       be different than their peers, based on personal 
       experience serving in the trenches as a CEO as well as a 
       board member of successful global corporations. 
530    Also available in print. 
538    Mode of access: World Wide Web. 
538    System requirements: Adobe Acrobat reader. 
561    Purchased with the Phippen Library Fund. 
588    Description based on PDF viewed 11/15/2019. 
650  0 Success in business.|0https://id.loc.gov/authorities/
       subjects/sh85129589 
650  0 Career development.|0https://id.loc.gov/authorities/
       subjects/sh86001816 
650  7 Success in business.|2fast|0https://id.worldcat.org/fast/
       1137062 
650  7 Career development.|2fast|0https://id.worldcat.org/fast/
       847280 
653    Leadership. 
653    Leader. 
653    Manager. 
653    CEO. 
653    COO. 
653    Director. 
653    Tone. 
653    Tone at the top. 
653    Trust. 
653    Culture. 
653    Ethics. 
653    Integrity. 
653    Continuous improvement. 
653    Emotional intelligence. 
653    Comfort zone. 
653    Lone wolf. 
653    Ownership. 
653    Tyrant. 
653    Preferred provider. 
653    Customer experience. 
653    Personal brand. 
653    Network. 
653    Attitude. 
653    Career success. 
653    Whistle blower. 
653    Hotline. 
653    Entrepreneurship. 
653    Toxic boss. 
653    Toxic organization. 
653    Tone deaf. 
653    Customer service. 
655  0 Electronic books. 
776 08 |iPrint version:|z9781949991741 
830  0 Career development collection.|x2642-2131 
856 40 |uhttps://rider.idm.oclc.org/login?url=https://
       portal.igpublish.com/iglibrary/search/BEPB0000927.html
       |zOnline ebook via BEP. Access restricted to current Rider
       University students, faculty, and staff. 
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