| Description |
1 online resource (67 pages) |
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text file |
| Contents |
Intro -- Imprint -- Introduction -- Content of the book -- Structure of the book -- Information as desired and additional material to the book! -- Individual eBooks and eCourses -- Successfully negotiate prices in 5 levels: call professionally prices // By Lothar Lay -- The total package counts -- A psychologically correct price entry -- So you come to a positive conclusion -- Individually must be -- The offer as a written sales discussion -- The standard does not interest -- Follow up, follow up, follow up -- The art of correct comprehension |
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More self-confidence for sellers: customer love does not rust // By Dirk Kreuter -- Once lost, always lost? -- Recapture customers -- No fear of the conflict -- Listen carefully! -- The door is wide open! -- Correctly assess your potential -- Setbacks are included -- Failed entrepreneurs are more successful on the second attempt -- If you do not have any goals, you do not -- What helps to achieve goals? -- Visualize your goals -- Perform regular success control -- The power of voice: technical language and code-switching // By Dr. Roland Forster -- Danger in the jargon? |
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Negotiations are about understanding -- Who are my listeners? -- A too low vocabulary? -- The ability to code switching -- Why the voice is so important -- Voice and language carry the personality -- Effort-free speaking is learnable -- When listeners get hoarse -- Bargaining with discount: what is allowed is what is allowed? // By Kurt-Georg Scheible -- The nasty tricks of buyers -- Stress the negotiating partner -- stress test -- Puzzles and other vulgarities -- Simply distract! -- By the way, the really important things to clarify! -- Targeted manipulation |
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Afraid of selling? 7 science tips // By Prof. Dr. Martin Christian Morgenstern -- Sell - jump in cold water -- Customers: gone or gone? -- Sell - Lead without permission? -- 7 Tips: Overcome fear of rejection -- 1. When anxiety determines the body language -- 2. Cognitive dissonance reduction -- how the brain establishes avoidance behavior -- 3. To be as positive as possible to ourselves -- 4. No way out -- now? -- 5. The ""how"" is important? -- 6. What does the research say? -- 7. Selling means moving people emotionally -- Conclusion: reduce fear, build experience |
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Sell and Price Negotiation: Make Customers Happy // By Oliver Schumacher -- Customers act of contradictory -- Interchangeable offers -- Who asks wins -- The body as a traitor -- Appreciative response -- Salamitactics -- Clarity helps -- recommended action -- Authentic and good selling: 7 tips for storytelling & body language in sales // By Lars Schäfer -- Empathy counts: respond to customers -- Read between the lines -- How to win the trust of other people -- Better selling: Listening is the first step -- 7 tips to recognize customer needs |
| Note |
Negotiate successfully in 6 steps: Stay objective and fair // By Prof. Dr. Martin-Niels Däfler |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Body language.
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Body language. |
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Selling.
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Selling. |
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Business communication.
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Business communication. |
| Genre/Form |
Electronic books.
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| Other Form: |
Print version: Janson, Simone. Body Language in Sales : Grasp Gestures Mimic & Nonverbal Communication, Sell More Faster, Use Rhetoric & Psychology of Persuasion, Negotiate Confidently with Appearance & Charisma. Düsseldorf : Best of HR - Berufebilder.de, ©2019 |
| ISBN |
9783965960954 |
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3965960954 |
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