| Edition |
1st edition. |
| Description |
1 online resource (224 pages) |
|
text file |
| Summary |
Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of "saving face" can help any leader preserve dignity and create more empathetic cross-cultural relationships. "Face" represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace |
| Note |
Copyright ©: 2020 by Maya Hu-Chan 2020 |
| Issued By |
Made available through: Safari, an O'Reilly Media Company. |
| Contents |
Introduction: giving face, losing face, and saving face -- Saving face as social currency -- Spilled water is hard to regain: how people lose face -- Authentic act of saving and giving face -- Saving face for the wrong reason -- Psychological safety, innovation ... and face -- how to B.U.I.L.D. relationships using face -- Relearning how to drive -- Cultural agility -- Seeing beyond the glass ceiling -- Face and the value of feedback -- Facetime. |
| Bibliography |
Includes bibliographical references and index. |
| Local Note |
eBooks on EBSCOhost All EBSCO eBooks |
| Subject |
Diversity in the workplace.
|
|
Dignity.
|
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Intercultural communication.
|
|
BUSINESS & ECONOMICS -- Workplace Culture. |
|
Dignity. |
|
Diversity in the workplace. |
|
Intercultural communication. |
| Added Author |
Safari, an O'Reilly Media Company.
|
| Other Form: |
Print version: Hu-Chan, Maya. Saving face. First edition. Oakland, CA : Berrett-Koehler Publishers, [2020] 9781523088607 (DLC) 2019054230 (OCoLC)1119760068 |
| ISBN |
9781523088621 (electronic bk.) |
|
1523088621 (electronic bk.) |
| Standard No. |
9781523088621 |
|
