| Description |
1 online resource |
| Physical Medium |
polychrome |
| Description |
text file |
| Contents |
Cover; Title Page; Copyright Page; Table of Contents; Introduction; Quicksand and mud; The world of the manager; Acknowledgements; Managing People; Background; Agree our expectations (Role Clarity); Role Clarity Challenges; Role Analysis Logic and Format; Role Analysis Example; I have capabilities to offer -- use them (Empowerment); Drivers and Logic; Procrastination; Discuss my performance (Feedback); Objectives and Challenges; Coach or Counsel; 360 Feedback -- Its Role and Benefits; Questioning Techniques; Support me to grow my capabilities (Learning and Development); Grow yourself. |
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Defining the need -- tools, models, examplesDevelop your Toolbox; Progression and Succession Planning; Reward my contributions (Recognition); Key Drivers; Individuals and/or groups; Managing Knowledge; Background; Know your environment; Business Intelligence; Climate Surveys; Model your business; A practical example; Create and manage your culture; Organizational Drivers; Translate those values; Change when it is needed; Manage the Fear -- Manage the Process; Business Systems Migration; Managing Resources; Background; Plan to grow and achieve; Planning Model; The 4 Are's. |
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The Foundations for SuccessThe Goals Grid -- Logic and example; Planning Initiatives Template; Think Project; Project Management Disciplines; Project Control Template; Project Reviews; Priority Management; How's your run rate; Productivity; Governance; The Achievement Process and Achieving your goals; Background and Model; Keys to getting things done; Contribution checklists examples; Managing Relationships; Background; Behave Yourself; Behavior Moderations; Ploughman or Marketer; The 29 P's; Build, maintain, repair those bridges; Relationship Structures; Relationship Life Cycle. |
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Service and Service Level AgreementsCommunicate, Communicate, Communicate; Two Monologues do not make a Dialogue; Communication Strategies; Grow that team; Team Synergy; Teamwork -- the 4 Are's; Teamwork -- Goals Grid; Team Leader and Team Assessments; Team Development; Next Steps. |
| Summary |
This new management guide has been developed for the recently appointed manager, the recently promoted manager, and for all those wishing to be a better manager. It focuses on the four key elements you have to manage - People, Knowledge, Resources, and Relationships, by providing new techniques, models, and ideas to help you stay on track and de. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Management -- Handbooks, manuals, etc.
|
|
Management. |
| Genre/Form |
Handbooks and manuals.
|
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Electronic books.
|
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Handbooks and manuals.
|
| Other Form: |
Print version: Adams, Ian. Quicksand and Mud : Managing People, Knowledge, Resources & Relationships in the 21st Century. Cork : BookBaby, ©2013 |
| ISBN |
9781922204479 (electronic book) |
|
1922204471 (electronic book) |
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