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Bestseller
Title
Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay, Surya Poudel.
Publication Info.
Newcastle upon Tyne : Cambridge Scholars Publishing, 2016.
Online access
Online eBook. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook
Item Status
Description
1 online resource (vi, 277 pages)
text file
Note
Selected conference papers.
Bibliography
Includes bibliographical references.
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject
Service industries -- Customer services.
Service industries -- Customer services.
Service industries.
Customer services -- Management.
Customer services -- Management.
Service industries -- Case studies.
Service industries -- Case studies.
Genre/Form
Electronic books.
Case studies.
Conference papers and proceedings.
Conference papers and proceedings.
Case studies.
Added Author
Altinay, Levent, editor.
Poudel, Surya, editor.
International Conference on Services Management (6th : 2013 : North Cyprus), host institution.
Other Form:
Erscheint auch als: Druck-Ausgabe
ISBN
9781443886192 (electronic book)
144388619X (electronic book)
9781443884969
1443884960
144388619X