Title The reference assessment manual / compiled and edited by the Evaluation of Reference and Adult Services Committee, Management and Operation of Public Services Section, Reference and Adult Services Division (RASD), American Library Association.

Publication Info.

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	Z711 .R4435 1995 1995	Available	---

Description	x, 372 pages ; 23 cm
Bibliography	Includes bibliographical references.
Contents	Preface -- Overview -- Users and questions -- Material resources -- Human resources -- Reference process -- Results -- Annotated bibliography -- Summaries of instruments.
Subject	Reference services (Libraries) -- Evaluation.
	Reference services (Libraries) -- Evaluation.
	Reference services (Libraries)
Added Author	American Library Association. Evaluation of Reference and Adult Services Committee.
ISBN	087650344X