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Bestseller
BestsellerE-book
Author Andersen, Bjørn, author.

Title ASQ pocket guide to root cause analysis / Bjørn Andersen and Tom Natland Fagerhaug.

Publication Info. Milwaukee, Wisconsin : ASQ Quality Press, 2013.
©2014

Item Status

Description 1 online resource (x, 121 pages)
Physical Medium polychrome
Description text file
Summary All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death. The purpose of this pocket guide is to provide you with easily accessible knowledge about the art of problem solving, with a specific focus on identifying and eliminating root causes of problems. Root cause analysis is a skill that absolutely everybody should master, irrespective of which sector you work in, what educational background you have, and which position in the organization you hold. The content in this little pocket guide can contribute to disseminating this skill a little further in the world.--Publisher description.
Contents Title; CIP data; Contents; Figures and Tables; Introduction; Section I; Root Cause Analysis; The RCA Process; Section II; Step 1: Define the Event; Step 2: Find Causes; Step 3: Find the Root Cause; Step 4: Find Solutions; Step 5: Take Action; Step 6: Measure and Assess; Section III; RCA Example; Conclusion.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Total quality management.
Total quality management.
Problem solving.
Problem solving.
Quality control.
Quality control.
Genre/Form Electronic books.
Added Author Fagerhaug, Tom, 1968- author.
Added Title Pocket guide to root cause analysis
Other Form: Print version: Andersen, Bjørn. ASQ pocket guide to root cause analysis 9780873898638 (DLC) 2013034268 (OCoLC)857141323
ISBN 9780873898638 (electronic book)
087389863X (electronic book)
9780873898638
087389863X