| Description |
1 online resource (viii, 234 pages) : illustrations |
| Physical Medium |
polychrome |
| Description |
text file |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Theories of public service improvement : an introduction / George Boyne, Tom Entwistle, and Rachel Ashworth -- Organizational environments / Rhys Andrews -- Regulation / Steve Martin -- Strategic planning / George Boyne -- Leadership / Nicolai Petrovsky -- Organizational culture / Rachel Ashworth -- Human resource management / Julian Gould-Williams -- Innovation / Richard Walker -- Collaboration / Tom Entwistle -- Organizational learning / James Downe -- Reflections on theories of public service improvement / Rachel Ashworth, George Boyne, and Tom Entwistle. |
| Summary |
The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking to examine how the public sector can perform better. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Public administration.
|
|
Public administration. |
|
Strategic planning.
|
|
Strategic planning. |
|
Leadership.
|
|
Leadership. |
|
Organizational effectiveness.
|
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Organizational effectiveness. |
| Genre/Form |
Electronic books.
|
| Added Author |
Ashworth, Rachel.
|
|
Boyne, George A.
|
|
Entwistle, Tom, 1966-
|
| Other Form: |
Print version: Public service improvement. Oxford ; New York : Oxford University Press, 2010 9780199545476 (DLC) 2010455170 (OCoLC)435730783 |
| ISBN |
9780191572869 (electronic book) |
|
0191572861 (electronic book) |
|
9780199545476 |
|
0199545472 |
|
9780199545483 |
|
0199545480 |
|
