Skip to content
Rider Library Catalog
You are not logged in
|
Login
Your session will expire automatically in
0
seconds.
Continue session
End session now
Request
Add to My Lists
Export
MARC Display
Return To Browse
SearchType
Keyword
Author
Title
Journal Title
Series Title
Subject
Genre
Call no.
ISBN / ISSN
Table of Contents
Publisher
Prof/TA
Course
Search
Search Scope
View Entire Collection
Moore Library
Talbott Library
Record:
Prev
Next
Resources
More Information
Book
Author
Bechtell, Michele L., 1956-
Title
Untangling organizational gridlock : strategies for building a customer focus / Michele L. Bechtell.
Publication Info.
Milwaukee, Wis. : ASQC Quality Press ; New York, NY : AMACOM Books [distributor], [1993]
©1993
Item Status
Location
Call No.
Status
OPAC Message
Public Note
Gift Note
Moore Stacks
HD62.15 .B43 1993
Available
---
Description
xxv, 347 pages : illustrations ; 24 cm
Bibliography
Includes bibliographical references and index.
Subject
Total quality management.
Total quality management.
Customer services.
Customer services.
Organizational effectiveness.
Organizational effectiveness.
ISBN
0873891473 alkaline paper
0814402038 alkaline paper $27.95
