Cover; Title Page; Copyright Page; Dedication; Contents; Foreword to the Second Edition; Preface; Introduction; 1. Leadership and Management Skills; 2. Personal Skills; 3. Negotiating Skills; 4. Political Skills; 5. Conflict Management Skills; 6. Project Management Skills; 7. The Role of Humor and Fun; 8. Organization Skills; 9. Environment Skills; 10. Change Management Skills; 11. Sales Skills; 12. Market and Customer Knowledge; Epilogue: Integration; References and Resources; Index; About the Authors
Bibliography
Includes bibliographical references and index.
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America