| Edition |
First edition. |
| Description |
1 online resource |
| Physical Medium |
polychrome |
| Description |
text file |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Front Cover; The Catalyst Effect; Copyright Page; Endorsement; Dedication; Contents; Acknowledgments; Foreword; Preface; What Creates a Catalyst Effect?; Introduction: Catalytic Teamwork in Action; Multiple Catalysts Propel Performance; Why Managers Need Catalysts Now More Than Ever; Catalytic Leadership and Teamwork; Becoming a Catalyst: The 12 Catalytic Competencies; Cornerstone 1: Building Credibility; Trust, Integrity, and Credibility: Hallmarks of a Catalyst; 1. Acts With Integrity and Inspires Trust; It Takes More Than Just Showing Up. |
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What is Integrity? What is Trust? Why Are They So Important?Live Your Values Consistently; Values: The Core of Who You Are; Identifying and Demonstrating Your Values; Recharge Your Trust Battery; Integrity and Trust; Conclusion; 2. Communicates Clearly; Communicating across Boundaries; The Fundamentals of Effective Communication; Nonverbal Communication; Active and Reflective Listening; Asking Open-Ended and Thought-Provoking Questions; Open-Mindedness; Communication Objectives; Listener or Audience Assumptions; Storytelling; Feedback; Content Value versus Volume. |
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The Challenger Communication DisasterOvercoming Communication Barriers; Overcoming Skepticism and Objections; Addressing Conflicting and Incomplete Data; Combatting Arrogance; Listening; Questioning; Feedback; Prevailing over Groupthink; Conclusion; 3. Invigorates with Optimism; Optimism Fuels Team Success; Impact of Optimism; Optimism in Practice; Invigorating with Optimism Is Applied Psychological Capital; The Impact of Pessimism; How the McDonaldâ#x80;#x99;s Crew Exemplifies Invigorating with Optimism; Conclusion; Cornerstone 2: Creating Cohesion; Top Team Performance Requires Cohesion. |
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What is the Purpose of a Team and What Makes It Cohesive?Build on Credibility to Create Cohesion; 4. Connects Emotionally; Empathy in Action; The Power of Emotion; Three Performance Challenges; Preventing or Mitigating Performance-Suppressing Emotions; Turning Around Performance-Suppressing Emotions; Activating and Perpetuating Performance-Elevating Emotions; Conclusion; 5. Develops Camaraderie; Camaraderie at McDonaldâ#x80;#x99;s; What Creates Camaraderie?; Common Commitment to a Purpose; Healthy Culture; Mutual Respect among Team Members; Workplace Friendships; Conclusion. |
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6. Puts the Teamâ#x80;#x99;s Goals and the Organizationâ#x80;#x99;s Mission before Personal InterestsIgniting a Movement; The Importance of Putting Team before Self; Self versus Other or Self and Other; Leadership, Sacrifice, and the Greater Good; What Is Selflessness?; Drivers of Selflessness; Selflessness Aimed at the New Teammate; Conclusion; Cornerstone 3: Generating Momentum; Progress Requires Momentum; Inspire to Vigorously Achieve Lofty Goals; 7. Energizes Others to Execute with the Mission in Mind; Cycling and Energizing toward a Goal; Breakaway; Drafting; Lead-Out Train. |
| Summary |
Provides a practical, research-based roadmap for developing and applying twelve key competencies to multiply an individual's impact, elevate the performance of others, and accelerate progress toward mission-oriented goals, generating greater value. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Leadership.
|
|
Leadership. |
|
Teams in the workplace.
|
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Teams in the workplace. |
| Genre/Form |
Electronic books.
|
| Added Author |
Caldwell, Craig.
|
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Weitzenkorn, Steve.
|
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Clark, Chelsea.
|
| Other Form: |
Print version: 1787435520 9781787435520 (OCoLC)1012303589 |
| ISBN |
9781787435513 (electronic book) |
|
1787435512 (electronic book) |
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9781787435681 (electronic book) |
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1787435687 (electronic book) |
|
9781787435520 |
|
1787435520 |
|
