| Edition |
3rd ed. |
| Description |
1 online resource (xviii, 519 pages) |
| Physical Medium |
polychrome |
| Description |
text file |
| Note |
"Files are in Word 6.0 for Windows 95 and are compatible with both PC and Mac"--CD-ROM label. |
| Bibliography |
Includes bibliographical references (pages 499-502) and index. |
| Contents |
The Basics -- Planning the Letter -- Components of an Effective Letter -- Structure: The Parts of a Letter -- Appearance of the Letter -- Grammar -- Word Processing The Letters -- Sales, Marketing, and Public Relations Letters -- Customer Service Letters -- Credit and Collection Letters -- Letters to Vendors and Suppliers -- Personnel Letters -- Transmittal Letters -- Confirmation Letters -- Request Letters -- Replies -- Permissions Letters -- Social, Personal, and Miscellaneous Letters -- Appendix I. Words to Watch -- Appendix II. Punctuation -- Appendix III. Abbreviations -- Appendix IV. Grammar Hotline Directory. |
| Summary |
More than 365 pre-typed, ready-to-use business letter for all occasions! |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Commercial correspondence -- Handbooks, manuals, etc.
|
|
Commercial correspondence. |
| Genre/Form |
Handbooks and manuals.
|
| Subject |
Letter writing -- Handbooks, manuals, etc.
|
|
Letter writing. |
| Genre/Form |
Electronic books.
|
|
Handbooks and manuals.
|
| Added Author |
Coleman, Edward, 1968-
|
|
Amacom.
|
| Other Form: |
Print version: Seglin, Jeffrey L., 1956- AMA handbook of business letters. 3rd ed. New York : AMACOM, ©2002 0814406653 (DLC) 2001053995 (OCoLC)48176920 |
| ISBN |
081442662X (electronic book) |
|
9780814426623 (electronic book) |
|
0814406653 |
|
9780814406656 |
|
