| Description |
xxiii, 355 pages : illustrations ; 29 cm |
| Note |
"Premier reference source"--Cover. |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso, Darryl Moyers -- An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger -- Records management, privacy and social media / Staci M. Zavattaro -- Managing virtual public organizations / Julianne G. Mahler -- M-government: an opportunity for addressing the digital divide / Aroon P. Manoharan -- 3d digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan -- E-government in local government in the era of web 2.0: experiences of Alabama municipalities / Hua Xu -- Predictors of social networking and individual performance / Michael A. Brown Sr -- E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang -- Media and new military public affairs policies / Kenneth Hacker -- Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey -- Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait -- Reaching citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves -- Congress 2.0: incumbent messaging in social media / Albert L. May -- I-government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom. |
| Summary |
"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher. |
| Subject |
Internet in public administration.
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Internet in public administration. |
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Public administration -- Technological innovations.
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Public administration -- Technological innovations. |
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Public administration. |
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Communication in politics -- Technological innovations.
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Communication in politics -- Technological innovations. |
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Communication in politics. |
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Web 2.0 -- Political aspects.
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Web 2.0. |
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Online social networks -- Political aspects.
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Online social networks -- Political aspects. |
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Online social networks. |
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Public administration -- Citizen participation -- Technological innovations.
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Public administration -- Citizen participation. |
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Technological innovations. |
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Decision making -- Citizen participation -- Technological innovations.
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Decision making -- Citizen participation. |
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Decision making. |
| Added Author |
Kloby, Kathryn, 1972-
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|
D'Agostino, Maria J.
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| Added Title |
Citizen two point zero |
| ISBN |
1466603186 hardcover |
|
1466603194 ebook |
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1466603208 print & perpetual access |
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9781466603189 hardcover |
|
9781466603196 ebook |
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9781466603202 print & perpetual access |
|
