Includes bibliographical references (pages 335-350) and index.
Contents
Introduction -- Part 1: Processes -- Adoption of new media -- The fragility of forecasting -- Implementation -- User research -- Part 2: Case studies -- How new media affect television viewing -- Videophones and teleconferencing -- When online media were new : the missing chapter -- The long road to interactive television -- Satellite radio -- The integration of mobile phones into everyday life.
