| Description |
1 online resource (200 pages) : illustrations |
| Physical Medium |
polychrome |
| Description |
text file |
| Note |
Papers originally presented at a conference held at the Faculty of Management, McGill University, May 18-19, 2000. |
| Bibliography |
Includes bibliographical references (pages 163-186) and index. |
| Contents |
Introduction -- -- Integrating the art and science of care into the everyday delivery of health services : challenges for research and practice / Laurette Dubé, Guylaine Ferland, and D.S. Moskowitz -- -- Part One. The Art of Care, Organizational Constraints, and Patient and Provider Outcomes -- -- Measuring the quality of the primary care relationship / Dana Gelb Safran -- The emotional and interpersonal dimensions of health care and their impact on organizational and clinical outcomes : building an integrative, action-oriented research agenda / Carole A. Estabrooks -- Measuring and monitoring patient outcomes / Diane M. Irvine Doran -- -- Part Two. The Science of Care : Focus on Emotional Processes -- -- Behind every great caregiver : the emotional labour in health care / Arlie Russell Hochschild -- Patient emotions in a clinical context : coping with anxiety and depression and other negative emotions / Gilbert Pinard -- Patient emotions and the "engineering" of provider responses for more effective care / Laurette Dubé -- -- Part Three. The Science of Care : Focus on Interpersonal Processes -- -- Interpersonal process in the patient-physician relationship / Debra L. Roter -- Patient-practitioner communication in conventional and complementary medicine contexts / Heather Boon -- An interpersonal social support approach to understanding the patient-practitioner relationship / Krista K. Trobst -- -- Part Four. Challenges in Integrating the Art and Science of Care into Health Research and Practice -- -- Dynamic conceptions of dimensions in the interpersonal domain / D.S. Moskowitz -- Methodological challenges to capturing dynamical aspects of health care acquisition / Lawrence R. Levy, Richard W.J. Neufeld, and Weiguang Yao -- Outcomes in health care : motivation, measures, and drivers at the population level / Terrence Montague. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Medical personnel and patient.
|
|
Medical personnel and patient. |
|
Social medicine.
|
|
Social medicine. |
|
Patients -- Psychology.
|
|
Patients -- Psychology. |
|
Delivery of Health Care. |
|
Professional-Patient Relations. |
|
Social Medicine. |
| Indexed Term |
Emotional dimensions |
|
Interpersonal dimensions |
| Genre/Form |
Congress.
|
|
Electronic books.
|
|
Conference papers and proceedings.
|
|
Conference papers and proceedings.
|
| Added Author |
Ferland, Guylaine, 1957-
|
|
Moskowitz, Debbie S.
|
|
Dubé, Laurette.
|
|
Institut universitaire de gériatrie de Montréal.
|
|
McGill Initiative for the Integrative Management of Health.
|
| Other Form: |
Print version: Emotional and interpersonal dimensions of health services. Montreal ; Ithaca : Published for the McGill Initiative for the Integrative Management of Health in collaboration with L'institut universitaire de gériatrie de Montréal by McGill-Queen's University Press, ©2003 0773525610 (OCoLC)54767879 |
| ISBN |
9780773571181 (electronic book) |
|
0773571183 (electronic book) |
|
0773525610 |
|
9780773525610 |
|
0773525629 |
|
9780773525627 |
|
