Title Operation five-star : service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement / James W. Saxton and Maggie M. Finkelstein.

Publication Info.

Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook

Item Status

Description	1 online resource (xvi, 101 pages : illustrations)
	text file
Bibliography	Includes bibliographical references.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Patient satisfaction.
	Patient satisfaction.
Genre/Form	Electronic books.
Added Author	Finkelstein, Maggie M., author.
Added Title	Operation 5 star
Other Form:	Print version: Saxton, James W. Operation five-star : service excellence in the medical practice -- cultural competency, post-adverse events, and patient engagement. Phoenix, MD : Greenbranch Publishing, [2015] 9780990724117 (OCoLC)913072372
ISBN	0990724123 (electronic book)
	9780990724124 (electronic book)
	9780990724117
	0990724115