Title The four conversations : daily communication that gets results / Jeffrey Ford and Laurie Ford.

Publication Info.	San Francisco, CA : Berrett-Koehler Publishers, [2009]
	©2009

Online access
Online eBook. Access restricted to current Rider University students, faculty, and staff.
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Item Status

Edition	1st ed.
Description	1 online resource (xiv, 238 pages).
Physical Medium	polychrome
Description	text file
Series	A BK business book
	BK business book.
Bibliography	Includes bibliographical references and index.
Contents	Four conversations in a successful workplace -- Initiative conversations : create a future -- Understanding conversations : include and engage -- Performance conversations : ask and promise -- Closure conversations : create endings -- Using the four conversations -- Support the conversational workplace.
Summary	Annotation This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Communication in management.
	Communication in management.
	Interpersonal communication.
	Interpersonal communication.
	Business communication.
	Business communication.
Genre/Form	Electronic books.
	Electronic books.
Added Author	Ford, Laurie.
Other Form:	Print version: Ford, Jeffrey (Jeffrey D.). Four conversations. 1st ed. San Francisco, CA : Berrett-Koehler Publishers, ©2009 (DLC) 2009019310
ISBN	9781576759219 (electronic book)
	1576759210 (electronic book)
	9781609944551 (electronic book)
	1609944550 (electronic book)
	1282300113
	9781282300118
	9781576759202
	1576759202