Description |
1 online resource |
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text file |
Bibliography |
Includes bibliographical references and index. |
Contents |
Social marketing : even more important than you think -- Devising your strategy and getting started -- Engagement 101 : determine your voice and personality -- How to develop content that promotes engagement -- Become truly customer-centric and reap the advantages -- How to avoid pitfalls, deal with crises, and keep your brand's reputation intact -- How to staff your social team and organize for more effective engagement -- Tools for producing more relevant, targeted engagement -- How to identify influencers, work with vips, and grow word of mouth substantially -- How to build strong relationships with bloggers and work with online personalities -- Increase engagement by turning your employees into marketers -- How to engage with ROI in mind -- Going social in real life. |
Summary |
Powerful lessons from the frontlines of social media marketing. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Language |
English. |
Subject |
Internet marketing.
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Internet marketing. |
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Social media.
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Social media. |
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Social marketing.
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Social marketing. |
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Online social networks.
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Online social networks. |
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Customer relations.
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Customer relations. |
Genre/Form |
Electronic books.
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Electronic books.
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Subject |
Social media. |
Other Form: |
Print version: Going social New York : American Management Association, c2013. 9780814432556 (DLC) 2012019622 |
ISBN |
9780814432563 ebook |
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0814432565 |
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9780814432556 |
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1283688905 |
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9781283688901 |
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0814432557 |
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9780814432556 |
Music No. |
MWT11647578 |
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