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Book
Title
Service management and operations / Cengiz Haksever ... [and others].
Publication Info.
Upper Saddle River, NJ : Prentice Hall, 2000.
Item Status
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Call No.
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OPAC Message
Public Note
Gift Note
Moore Rider Faculty Publications Collection
Faculty HD9980.5 .S42517 2000
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Edition
2nd ed.
Description
xx, 584 pages : illustrations ; 26 cm
Bibliography
Includes bibliographical references and index.
Local Note
Rider Faculty Publications
Subject
Service industries -- Management.
Service industries -- Management.
Added Author
Haksever, Cengiz.
ISBN
0130813389