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book
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Title Service management and operations / Cengiz Haksever ... [and others].

Publication Info. Upper Saddle River, NJ : Prentice Hall, 2000.

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Rider Faculty Publications Collection  Faculty HD9980.5 .S42517 2000    Available  Ask Librarian for access
Edition 2nd ed.
Description xx, 584 pages : illustrations ; 26 cm
Bibliography Includes bibliographical references and index.
Local Note Rider Faculty Publications
Subject Service industries -- Management.
Service industries -- Management.
Added Author Haksever, Cengiz.
ISBN 0130813389