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Authors (1-8 of 8)
Hernon, Peter.
1
Bestseller
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : ALA Editions, an imprint of the American Library Association, 2015.
Third edition.
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2
Book
Collection development and public access of government documents : proceedings of the First Annual L
Library Government Documents and Information Conference (1st : 1981 : Boston, Mass.)
Westport, CT : Meckler Pub., 1982.
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Moore Stacks
Z7164.G7 L5 1981
Available
---
3
Book
Evaluation and library decision making
Hernon, Peter.
Norwood, N.J. : Ablex Pub., [1990]
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Moore Stacks
Z678.85 .H47 1990
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4
Book
Federal information policies in the 1980s : conflicts and issues
Hernon, Peter.
Norwood, N.J. : Ablex Pub. Corp., [1987]
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Moore Stacks
JK468.S4 H47 1987
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5
Bestseller
Getting Started with Evaluation
Hernon, Peter, author.
Chicago : American Library Association, 2014.
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6
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Higher education outcomes assessment for the twenty-first century
Santa Barbara, California : Libraries Unlimited, [2013]
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7
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Reflecting on the future of academic and public libraries
Chicago : ALA Editions, an imprint of the American Library Association, 2013.
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8
Book
Service quality in academic libraries
Hernon, Peter.
Norwood, N.J. : Ablex, [1996]
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Moore Stacks
Z675.U5 H55 1996
1996
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