| Description |
1 online resource (xxiii, 336 pages) : illustrations |
| Physical Medium |
polychrome |
| Description |
text file |
| Bibliography |
Includes bibliographical references (pages 326-328) and index. |
| Contents |
Cover; Half-title; Title; Copyright; Contents; Foreword; Preface; Acknowledgments; Acronyms and abbreviations; Part 1 Overview; Part 2 Business architecture; Part 3 Service-oriented architecture; Part 4 Service-oriented management; Part 5 Case studies; References; Useful sources of information; Index. |
| Summary |
Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Customer services.
|
|
Customer services. |
|
Support services (Management)
|
|
Support services (Management) |
|
Organizational effectiveness.
|
|
Organizational effectiveness. |
| Genre/Form |
Electronic books.
|
| Added Author |
Higgins, Sam.
|
| Other Form: |
Print version: Allen, Paul R. Service orientation. Cambridge, UK ; New York : Cambridge University Press, 2006 0521843367 (OCoLC)62532874 |
| ISBN |
0511161751 (electronic book) |
|
9780511161759 (electronic book) |
|
0511159293 (electronic book ; Adobe Reader) |
|
9780511159299 (electronic book ; Adobe Reader) |
|
0521843367 |
|
9780521843362 |
|
0511160453 |
|
9780511160455 |
|
0511191359 (electronic book) |
|
9780511191350 (electronic book) |
|
0511161026 (e-book) |
|
9780511161025 (e-book) |
|
9780511541186 (ebook) |
|
051154118X (ebook) |
|
1280458712 |
|
9781280458712 |
| Standard No. |
9780521843362 |
|
