Title Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk / Cedric F. Jacob.

Publication Info.

Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook

Item Status

Description	1 online resource (1 volume) : illustrations
	text file
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Customer services -- Computer programs.
	Customer services.
	Computer programs.
	Customer relations -- Management.
	Customer relations -- Management.
	Management information systems.
	Management information systems.
Genre/Form	Electronic books.
Other Form:	Print version: Jacob, Cedric F. Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk. Birmingham, England ; Mumbai, [India] : Packt, c2017 viii, 388 pages 9781786461049
ISBN	9781786462565 (electronic book)
	1786462567 (electronic book)
	9781786461049
	1786461048
	9781786461049