Title Performance conversations : how to use questions to coach employees, improve productivity, and boost confidence (without appraisals!) / Christopher D. Lee, PhD., SHRM-SCP, SPHR.

Publication Info.

Alexandria, VA : Society for Human Resource Management, [2021]

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Online ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
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Item Status

Edition	First edition.
Description	1 online resource (xviii, 205 pages)
Bibliography	Includes bibliographical references and index.
Summary	"The Performance Conversations method is a performance improvement system. It has the singular goal of empowering individuals to reach their full potential at work. It is built upon a coaching model wherein a manager-the coach-provides the necessary guidance, support, direction, and encouragement so that the employee-the performer-is enabled to take ownership of their work and execute it flawlessly. It uses quality questions to involve the employee in thinking about their work and taking the right actions to increase performance. This approach stands in stark contrast to traditional performance appraisals that are negative experiences designed to rate performance, label employees, and document the past for a variety of confusing administrative purposes"-- Provided by publisher.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Communication in personnel management.
	Employees -- Rating of.
	Performance.
	Performance technology.
	Performance technology.
	Communication in personnel management
	Employees -- Rating of
	Performance
Other Form:	Print version: Lee, Christopher D. Performance conversations First edition. Alexandria, Virginia : Society for Human Resource Management, [2020] 9781586446697 (DLC) 2020023306
ISBN	9781586446710 electronic book
	1586446711 electronic book
	9781586446727 electronic book
	158644672X electronic book
	9781586446703 electronic book
	1586446703 electronic book
	9781586446697 paperback

Title Performance conversations : how to use questions to coach employees, improve productivity, and boost confidence (without appraisals!) / Christopher D. Lee, PhD., SHRM-SCP, SPHR.

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