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Bestseller
BestsellerE-book
Author Leland, Karen.

Title E-mail in an instant : 60 ways to communicate with style and impact / Karen Leland and Keith Bailey.

Publication Info. Franklin Lakes, NJ : Career Press, [2009]
©2009

Item Status

Description 1 online resource (160 pages) : illustrations
Physical Medium polychrome
Description text file
Note Includes index.
"Compose messages that save time for everyone, learn to separate the trivial from the important, minimize e-mail misunderstandings."
Contents Assess your e-mail savvy -- Be concise and to the point -- Prioritize your paragraphs -- Discover the secret of sensory language -- Mirror key words -- Be formal with neutral language -- Make your emails action packed -- Make effective requests -- Use the e.m.a.i.l. acronym -- Say no with style -- Engage the expressive style -- Step into the straight shooter style -- Ease into the nice and easy style -- Be part of the problem solving style -- Start with a salutation -- Craft a compelling subject line -- Sign off with substance -- Go easy on the cc -- Bcc with caution -- Consider attachment options -- Open attachments with care -- Shorten your sentences -- Vary your sentence length -- Choose your sentence style with care -- Put the apostrophe in its place -- Consider the common commac -- Save time with contractions -- Capitalize on cue -- Use the trusty transition -- Master the most misspelled words -- Sharpen your spelling -- Don't get hung up on homophones -- Avoid the ten top email mistakes -- Get a grip on the jargon -- Don't fan the flames -- Nix the negative filters -- Beware obscure emoticons -- Sort through spam -- Avoid phishing like the plague -- Beef up your email security -- Set up a responsible rant -- Keep cultural differences in mind -- Create an email policy -- Write an email policy -- Brainstorm possible problem causes -- Evaluate possible problem causes -- Brainstorm possible problem solutions -- Evaluate and agree on the problem solution -- Find an email marketing service -- Plan an email marketing newsletter -- Send out an email marketing newsletter -- Get good at instant messaging -- Study your im shorthand -- Email on a pda -- Use pop and imap -- Know when to stop -- Don't use email -- Manage your files -- Set up your filing system. -- Zero out your in box.
Access Use copy Restrictions unspecified MiAaHDL
Reproduction Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
System Details Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
Processing Action digitized 2010 HathiTrust Digital Library committed to preserve MiAaHDL
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Electronic mail systems.
Electronic mail systems.
Electronic mail messages.
Electronic mail messages.
Business communication.
Business communication.
Genre/Form Electronic books.
Added Author Bailey, Keith, 1945-
Other Form: Print version: Leland, Karen. E-mail in an instant. Franklin Lakes, NJ : Career Press, ©2009 9781601630179 (DLC) 2008045979 (OCoLC)223881254
ISBN 9781601638731 (electronic book)
1601638736 (electronic book)
9781601630179
1601630174