Edition |
Fourth edition. |
Description |
1 online resource (viii, 219 pages .) |
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text file |
Note |
"Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association." |
Bibliography |
Includes bibliographical references and index. |
Contents |
Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour. |
Summary |
Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Library employees -- In-service training.
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Library employees -- In-service training. |
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Library employees. |
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Library education (Continuing education)
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Library education (Continuing education) |
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Library personnel management.
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Library personnel management. |
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Career development.
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Career development. |
Genre/Form |
Electronic books.
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Electronic book.
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Added Author |
Stewart, Andrea.
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Washington-Hoagland, Carlette.
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Zsulya, Carol T.
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Library Leadership and Management Association. Human Resources Section. Staff Development Committee.
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Other Form: |
Print version: Staff development. Fourth edition. Chicago : American Library Association, 2013 9780838911495 0838911498 (DLC) 2012010062 (OCoLC)761396291 |
ISBN |
9780838996232 (electronic book) |
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083899623X (electronic book) |
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9780838911495 (paperback ; alkaline paper) |
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0838911498 (paperback ; alkaline paper) |
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