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Bestseller
BestsellerE-book
Author Mohla, Neeta.

Title Human drama Inc. : emotional intelligence in the workplace / Neeta Mohla.

Publication Info. Thousand Oaks : SAGE Publications India Pvt Ltd, 2015.

Item Status

Description 1 online resource
Physical Medium polychrome
Description text file
Contents Foreword / by Abad Ahmad -- Acknowledgements -- Act 1. Knowing the script : do you understand your character and role? -- Scene 1 Looking into the mirror -- Scene 2 Recognising your reflection -- Scene 3 Getting in sync with reality -- Scene 4 Becoming your own best friend -- Act 2. Lights! camera! action! : are you staying on track? -- Scene 1 Taking a deep breath -- Scene 2 Looking before you leap -- Scene 3 Believing in yourself -- Scene 4 Going with the flow -- Scene 5 Navigating daily obstacles -- Act 3. Winning awards : are you driving and enjoying your success? -- Scene 1 Staying away from the dark side -- Scene 2 Striving to realise your potential -- Scene 3 Having a positive approach to life and enjoying yourself -- Act 4. Cast and crew : are you working in tandem with the team? -- Scene 1 Reaching out and creating connections -- Scene 2: The power of true communication -- Act 5. Encore! are you building strong equations? -- Scene 1 Building bridges, not walls -- Scene 2 Becoming part of a larger whole -- Emotional intelligence in action -- Emotional intelligence and change -- Emotional intelligence and conflict -- Emotional intelligence and customer service -- Emotional intelligence and productivity -- Emotional intelligence and performance management -- Emotional intelligence and inspiration -- Conclusion -- About the author.
Summary A simplified framework for understanding emotional intelligence that can be applied in the workplace!
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Emotional intelligence.
Emotional intelligence.
Social interaction.
Social interaction.
Self-presentation.
Self-presentation.
Success.
Success.
Genre/Form Electronic books.
Other Form: Print version: Mohla, Neeta. Human drama Inc 9789351502906 (DLC) 2015021223 (OCoLC)910475680
ISBN 9789351502913 (electronic book)
9351502910 (electronic book)
9789351502906
9351502902