Skip to content
You are not logged in |Login  
     
Limit search to available items
Record:   Prev Next
Resources
More Information
Bestseller
BestsellerE-book
Author Montgomery, Jack G.

Title Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.

Publication Info. Chicago : American Library Association, 2005.

Item Status

Description 1 online resource (xii, 207 pages)
Physical Medium polychrome
Description text file
Bibliography Includes bibliographical references (pages 195-201) and index.
Contents When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Library personnel management.
Library personnel management.
Conflict management.
Conflict management.
Genre/Form Electronic books.
Added Author Cook, Eleanor I.
Wagner, Patricia Jean.
Hubbard, Glenda T.
Other Form: Print version: Montgomery, Jack G. Conflict management for libraries. Chicago : American Library Association, 2005 083890890X (DLC) 2004030722 (OCoLC)57414704
ISBN 0838998925 (electronic book)
9780838998922 (electronic book)
0838998224
9780838998229
9780838908907 (paperback)
083890890X (paperback)
083890890X (paperback)