Title CEO exchange. Happy customers and employees / produced by WTTW National Productions in association with Businessweek.

Publication Info.	[Alexandria, Va.?] : PBS Home Video, [2006]
	©2006

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Video	HD2741 .C46 2006	Available	Ask at Circulation Desk

Description	1 DVD (approximately 60 min.) : sound, color ; 4 3/4 in.
Physical Medium	polychrome
Description	digital
	optical
	video file
	DVD video
Note	Title from container.
Performer	Hosted by Jeff Greenfield ; interviewees, Blake W. Nordstrom, Jim Donald.
Note	"Season four, episode #401."
System Details	DVD-R; full screen presentation.
Summary	An episode of a television series featuring interviews with chief executive officers of large corporations. Blake Nordstrom of the Nordstrom department store chain and Jim McDonald of Starbucks discuss customer service and employee satisfaction.
Language	Closed-captioned.
Subject	Chief executive officers -- Interviews.
	Chief executive officers.
Genre/Form	Interviews.
Subject	Donald, Jim -- Interviews.
	Nordstrom, Blake -- Interviews.
	Customer services.
	Customer services.
	Consumer satisfaction.
	Consumer satisfaction.
	Employee morale.
	Employee morale.
	Industrial relations.
	Industrial relations.
	Nordstrom (Firm)
	Nordstrom (Firm)
	Starbucks Coffee Company.
	Starbucks Coffee Company.
Genre/Form	Television programs.
	Television programs.
	Films for the hearing impaired.
	Films for the hearing impaired.
	Video recordings for the hearing impaired.
	Video recordings for the hearing impaired.
	Interviews.
	Television series.
	Video recordings.
	Video recordings.
Added Author	Greenfield, Jeff.
	Nordstrom, Blake.
	Donald, Jim.
	WTTW National Productions.
	PBS Home Video.
Added Title	Happy customers and employees
	Business week.
	CEO exchange (Television program)
Music No.	CEEX6401 PBS Home Video