| Description |
1 online resource (xii, 200 pages) : illustrations |
|
text file |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Taking stock of your library / Stefanie Buck -- Learn about your patrons and set goals to serve them / Joelle E. Pitts -- Inclusive design / Joelle E. Pitts -- Reference for online patrons / Jason M. Coleman -- Instruction for online patrons / Natalie Haber -- Embedded librarianship / Elaine Sullo -- Relationship building / Karla Aleman -- Marketing services for online users / Laura Bonella -- Advocating for your online users / Laura Bonella -- Online access to public library services / Adam Wathen. |
| Summary |
Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not--or not always--located on campus or who seldom--if ever--visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.-- Provided by publisher. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Library orientation -- Web-based instruction.
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Library orientation. |
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Web-based instruction. |
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Information literacy -- Web-based instruction.
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Information literacy. |
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Online library catalogs -- User education.
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Online library catalogs -- User education. |
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Online information services.
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Online information services. |
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Reference services (Libraries) -- Information technology.
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Reference services (Libraries) -- Information technology. |
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Reference services (Libraries) |
| Genre/Form |
Electronic books.
|
| Added Author |
Pitts, Joelle, editor.
|
| Other Form: |
Print version: Library services for online patrons. Santa Barbara, California : Libraries Unlimited, [2019] 9781440859526 (DLC) 2019026116 (OCoLC)1114281086 |
| ISBN |
9781440859533 electronic book |
|
1440859531 electronic book |
|
9781440859526 paperback |
|
1440859523 |
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