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Book
Author
Hodge, Richard.
Title
The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.
Publication Info.
New York : McGraw-Hill, [2006]
©2006
Online access
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Gift Note
Moore Stacks
HF5438.25 .H625 2006
Available
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Description
xxii, 242 pages : illustrations ; 24 cm
Bibliography
Includes bibliographical references and index.
Subject
Selling.
Selling.
Success in business.
Success in business.
Added Author
Schachter, Lou.
ISBN
0071470271
9780071470278