Skip to content
You are not logged in |Login  
     
Limit search to available items
Record:   Prev Next
Resources
More Information
Bestseller
BestsellerE-book
Author Weiner, Saul J., author.

Title Listening for what matters : avoiding contextual errors in health care / by Saul J. Weiner, Alan Schwartz.

Publication Info. New York, NY : Oxford University Press, [2016]

Item Status

Description 1 online resource (xxiii, 213 pages)
Physical Medium polychrome
Description text file
Bibliography Includes bibliographical references and index.
Contents Observing the problem -- Measuring the problem -- The problem is everywhere -- What we hear that physicians don't -- Causes -- Better teaching, better doctors -- Is lasting change possible? -- What we can't measure that matters -- Bringing context back into care.
Summary Effective health care requires physicians tailor care to patients' individual life contexts, including their financial situation, social support, competing responsibilities, and cognitive abilities. Physicians, however, are poorly prepared to consider patients' lives when planning their care. The result is measurably harmful to individuals and costly to society. 'Listening for What Matters' covers 10 years of empirical research based on hundreds of recorded doctor visits by patients and undercover actors alike, which revealed a widespread disregard of patients' individual circumstances and needs resulting in inappropriate care. This book tells the stories of patients whose care was compromised by inattention to individual context, and introduces novel methods for assessing the magnitude of the problem.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Medical errors -- Prevention.
Medical errors -- Prevention.
Physician and patient.
Physician and patient.
Communication.
Communication.
communication (function)
communication functions.
HEALTH & FITNESS -- Holism.
HEALTH & FITNESS -- Reference.
MEDICAL -- Alternative Medicine.
MEDICAL -- Atlases.
MEDICAL -- Essays.
MEDICAL -- Family & General Practice.
MEDICAL -- Holistic Medicine.
MEDICAL -- Osteopathy.
Added Author Schwartz, Alan, 1970- author.
Other Form: Print version: Weiner, Saul J. Listening for what matters. New York, NY : Oxford University Press, [2016] 9780190228996 (DLC) 2015020732 (OCoLC)910512695
ISBN 9780190229009 (electronic book)
0190229004 (electronic book)
9780190229023 (electronic book)
0190229020 (electronic book)
9780190228996
0190228997