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Author Sears, Melanie.

Title Humanizing health care : creating cultures of compassion in health care with nonviolent communication / Melanie Sears.

Publication Info. Encinitas, CA : Puddle Dancer Press, [2010]

Item Status

Description 1 online resource (ix, 102 pages)
Physical Medium polychrome
Description text file
Bibliography Includes bibliographical references and index.
Contents Front Cover; Title Page; Copyright; Endorsements; Contents; Preface; Acknowledgments; Chapter 1: A Crisis in Health Care; Chapter 2: Understanding Nonviolent Communication; Chapter 3: From Domination to Partnership: The Evolution of Health Care Systems; Chapter 4: The Languages of Diagnosis, Judgment, Analysis, and Labeling; Chapter 5: From "Power Over" to "Power With": The Case of Psychiatric Medicine; Chapter 6: Compassion, Empathy, and Honesty: A Road Map for Creating Life-serving Systems of Care; Index; The Four-Part Nonviolent Communication Process.
Summary The tenets of Non-violent Communication are applied to a variety of settings, including the workplace, the classroom, and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Communication in medicine.
Communication in medicine.
Medical personnel and patient.
Medical personnel and patient.
Interpersonal communication.
Interpersonal communication.
Genre/Form Electronic books.
Other Form: Print version: Sears, Melanie. Humanizing health care. Encinitas, CA : Puddle Dancer Press, ©2010 9781892005267 (OCoLC)555670688
ISBN 9781892005595 (electronic book)
189200559X (electronic book)