Skip to content
You are not logged in |Login  
     
Limit search to available items
Record:   Prev Next
Resources
More Information
book
BookPrinted Material
Author Selden, Larry.

Title Killer customers : tell the good from the bad and crush your competitors / Larry Selden & Geoffrey Colvin.

Publication Info. New York, N.Y. : Portfolio/Penguin, 2004.

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.5 .S449 2004    Available  ---
Description xix, 243 pages : illustrations ; 22 cm
Note Previously published as Angel customers & demon customers : discover which is which and turbo-charge your stock.
Bibliography Includes bibliographical references (.
Subject Customer relations.
Customer relations.
Added Author Colvin, Geoffrey.
ISBN 1591840422 paperback
1591840074 hardcover