Description |
xix, 243 pages : illustrations ; 22 cm |
Note |
Previously published as Angel customers & demon customers : discover which is which and turbo-charge your stock. |
Bibliography |
Includes bibliographical references (. |
Subject |
Customer relations.
|
|
Customer relations. |
Added Author |
Colvin, Geoffrey.
|
ISBN |
1591840422 paperback |
|
1591840074 hardcover |
|