| Description |
viii, 315 pages : illustrations ; 23 cm. |
| Series |
ACRL publications in librarianship ; no. 59
|
|
ACRL publications in librarianship ; no. 59.
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Reference service in face-to-face and virtual environments / Marie L. Radford & Lorri M. Mon -- Information literacy / Anita Ondrusek -- Research in academic library collection management / Mary F. Casserly -- Knowledge organization / Sherry L. Vellucci -- Leadership research in library and information science / Mark Winston -- Usability testing : method and research / Michael J. Prasse & Lynn Silipigni Connaway -- Measuring the quality of library service through LibQUAL+ / Martha Kyrillidou, Colleen Cook, & S. Shyam Sunder Rao. |
| Subject |
Academic libraries.
|
|
Academic libraries. |
|
Academic libraries -- United States.
|
|
United States. |
| Added Author |
Radford, Marie L.
|
|
Snelson, Pamela.
|
| ISBN |
9780838909836 paperback alkaline paper |
|
0838909833 paperback alkaline paper |
|
