Includes bibliographical references (page 307) and index.
Contents
Introduction -- Background of the telecom industry -- The complete do-it-yourself telecom audit -- Local service -- Local lines -- Local calls -- Intralata calling -- Long-distance calls on local bills -- Managing your payphones -- Customer service records -- Long-distance overview and sample bill -- Long-distance pricing -- Long-distance contract discounts -- Dedicated service -- Data networking essentials -- Dedicated private lines -- Circuit switching -- Packet switching -- New data networking services -- Wireless telecommunications service -- Mobile phone rate plans -- Airtime -- Paging service -- Contract negotiation.
Local Note
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