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Author Thenell, Jan.

Title The library's crisis communications planner : a PR guide for handling every emergency / Jan Thenell.

Imprint Chicago : American Library Association, ©2004.

Item Status

Description 1 online resource (vii, 77 pages) : illustrations
Bibliography Includes bibliographical references (pages 73-74) and index.
Contents Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index.
Summary Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Library buildings -- Safety measures -- Handbooks, manuals, etc.
Archives -- Safety measures -- Handbooks, manuals, etc.
Libraries -- Security measures -- Handbooks, manuals, etc.
Archives -- Security measures -- Handbooks, manuals, etc.
Libraries and mass media.
Crisis management -- Handbooks, manuals, etc.
Genre/Form Electronic books.
Handbooks and manuals.
Other Form: Print version: Thenell, Jan. Library's crisis communications planner. Chicago : American Library Association, ©2004 0838908705 (DLC) 2004010891 (OCoLC)55208403
ISBN 083899816X (electronic bk.)
9780838998168 (electronic bk.)
9780838908709 (pbk. ; alk. paper)
0838908705 (pbk. ; alk. paper)