| Description |
1 online resource (vii, 77 pages) : illustrations |
| Bibliography |
Includes bibliographical references (pages 73-74) and index. |
| Contents |
Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index. |
| Summary |
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Library buildings -- Safety measures -- Handbooks, manuals, etc.
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Archives -- Safety measures -- Handbooks, manuals, etc.
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Libraries -- Security measures -- Handbooks, manuals, etc.
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Archives -- Security measures -- Handbooks, manuals, etc.
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Libraries and mass media.
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Crisis management -- Handbooks, manuals, etc.
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| Genre/Form |
Electronic books.
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Handbooks and manuals.
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| Other Form: |
Print version: Thenell, Jan. Library's crisis communications planner. Chicago : American Library Association, ©2004 0838908705 (DLC) 2004010891 (OCoLC)55208403 |
| ISBN |
083899816X (electronic bk.) |
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9780838998168 (electronic bk.) |
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9780838908709 (pbk. ; alk. paper) |
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0838908705 (pbk. ; alk. paper) |
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