| Edition |
[2nd ed.]. |
| Description |
1 online resource (xi, 176 pages) : illustrations |
| Physical Medium |
polychrome |
| Description |
text file |
| Note |
Includes index. |
| Contents |
Appendix C: Sample level 3 flow chartsIndex. |
| Summary |
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Total quality management.
|
|
Total quality management. |
| Genre/Form |
Electronic books.
|
| Added Author |
Thompson, John, 1946-
|
| Other Form: |
Print version: Hoyle, David. QMS conversion. [2nd ed.]. New York : Butterworth-Heinemann, ©2002 0750675985 9780750675987 (DLC) 2002071152 (OCoLC)49799087 |
| ISBN |
0080492193 |
|
9780080492193 |
|
0750675985 (alkaline paper) |
|
9780750675987 (alkaline paper) |
|
