| Description |
1 online resource. |
| Physical Medium |
polychrome |
| Description |
text file |
| Series |
HAP/ACHE management series
|
|
Management series (Ann Arbor, Mich.)
|
| Summary |
"Ancillary and support departments are essential partners in ensuring that a healthcare organization achieves its patient safety and experience goals. To be successful, healthcare leaders must understand these departments and how to optimize their performance. This book examines the key principles for effectively and efficiently leading ancillary and support teams throughout a healthcare system and shares best practices from direct patient care as well as from diagnostic, therapeutic, and nonclinical services"-- Provided by publisher. |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Introduction to Ancillary and Support Departments / Frank R. Tortorella -- Leadership of Ancillary and Support Departments Using Baldrige / Cynthia St. John -- Building a Culture of Performance Improvement in Ancillary and Support Departments / Cynthia St. John, Frank R. Tortorella, and Gayle Harper -- Admissions / Pamela Douglas-Ntagha and Pamela E. Brooks -- Case Management / Sue Wilson and Donna Ukanowicz -- Clinical Nutrition / Ann-Marie Hedberg and Jenny Koetting -- Environmental Services / Robert Ray -- Facilities / Robert Ray -- Food and Nutrition Services / Leisa Bryant -- Health Information Management / Elit Gonzalez -- Language Assistance / César Palacio -- Pathology and Laboratory Medicine / Joyceann Musel-Winn -- Patient Advocacy / Elizabeth Comcowich Garcia, Chris Hernandez, Michele Walker, Judy Overton, and Randal S. Weber -- Patient Transportation / Jermaine McMillan -- Pharmacy / Lauren Goldberg, Megan McGugan, and Ryan K. Roux -- Radiology and Imaging Services / Habib Tannir -- Rehabilitation Services / Brent Braveman -- Respiratory Care / Gautam H. Sachdev -- Social Work / Margaret W. Meyer -- Spiritual Care / Gale Francine Kennebrew. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Health services administration.
|
|
Health services administration. |
|
Medical care -- Quality control.
|
|
Medical care -- Quality control. |
|
Medical care.
|
|
Medical care. |
| Genre/Form |
Electronic books.
|
| Subject |
Medical care. |
| Added Author |
Tortorella, Frank R., editor.
|
| Other Form: |
Print version: Leading ancillary and support departments to higher performance Chicago, IL : Health Administration Press, [2021] 9781640552401 (DLC) 2020047910 (OCoLC)1201695590 |
| ISBN |
9781640552388 (mobi) |
|
1640552383 (mobi) |
|
9781640552371 (electronic book) |
|
1640552375 (electronic book) |
|
9781640552364 (electronic book) |
|
1640552367 (electronic book) |
|
9781640552401 (paperback) |
|
1640552405 |
|
