Marketing research for small business : an efficient and effective functional approach / David J. Smith and Barbara A. VanderWerf (Faculty, Rinker School of Business, Palm Beach Atlantic University, West Palm Beach, FL).
Why marketing research? -- Common misunderstandings -- The research agenda -- Using the functional approach -- Working first with what you have -- Collecting information -- Basic surveys -- Leveraging social media -- Working with results -- Statistics primer -- Making it count.
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