| Edition |
First edition. |
| Description |
1 online resource (xxv, 243 pages) : illustrations |
| Series |
Working Methods for Knowledge Management
|
|
Working methods for knowledge management.
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Intro; Critical Capabilities and Competencies for Knowledge Organizations; Contents; Introduction to the Series -- Working Methods in Knowledge Management; Joint Enterprise, Mutual Engagement, and a Shared Repertoire; Acknowledgments of Early Support; Preface; Overview of the Subject Matter; Where the Topic Fits in the World Today; Where the Book Fits in the Literature Today; Description of the Target Audience; Structure of the Book; Chapter Summaries; How the Book Impacts the Field; SECTION 1: THE NEW WORLD OF WORK AND WORKERS; Chapter 1: The Changing Landscape of Work; Chapter Summary |
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Changing Economic LandscapeRole of Knowledge Capital in Changing Landscape; Changing Nature of Work; How Organizations View and Manage People in New Landscape; Management Roles and Responsibilities for Knowledge Economy; Chapter Checklist; References and Recommended Future Readings; Chapter 2: Building an Organization's Knowledge Capacity; Chapter Summary; Knowledge Capacity -- Definitions and Characterization; Knowledge Capacity for Change; Knowledge Capacity for Effectiveness; Building Knowledge Capacity Strategically; Building Organizational Capacity Through Individual Actions |
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Building Organizational Capacity CollectivelyChapter Checklist; References and Recommended Future Reading; Chapter 3: Fundamentals of Knowledge Capital; Chapter Summary; Knowledge Capital and Knowledge Capacity Building; Characterizations of Knowledge Capital; Types and Attributes of Knowledge Capital; Human Capital -- Definitions and Examples; Tacit Knowledge as Capital; Skills and Competencies as Behaviors; Attitudes and Behaviors as Capital; Structural Capital -- Definitions and Examples; Explicit Knowledge and Information as Capital; Procedural Knowledge as Capital |
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Organizational Culture as CapitalRelational Capital -- Definitions and Examples; Networks and Network Relationships as Capital; Reputational Knowledge as Capital; Implications of the New Knowledge Capital; Chapter Checklist; References and Recommended Future Readings; Chapter 4: Building Knowledge Capacity Through Knowledge Capabilities; Chapter Summary; Knowledge Capabilities; Leadership and Strategy; Knowledge Capital Management; Collaboration and Communities; Culture and Communications; Knowledge Operations; Knowledge Technologies; Knowledge Architecture; Knowledge Asset Management |
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Knowledge AssessmentOrganizational Learning; Assessing Current State Knowledge Capabilities; Assessing Current State of Leadership and Strategy -- Key Questions; Assessing Current State of Knowledge Capital Management -- Key Questions; Assessing Current State of Collaboration and Communities -- Key Questions; Assessing Current State of Culture and Communication -- Key Questions; Assessing Current State of Knowledge Operations -- Key Questions; Assessing Current State of Knowledge Technologies -- Key Questions; Assessing Current State of Knowledge Architecture -- Key Questions |
|
Assessing Current State of Asset Management -- Key Questions |
| Summary |
Failed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain points of the heart of the business. So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources. Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Knowledge management.
|
|
Knowledge management -- Decision making.
|
|
Knowledge management |
| Added Author |
Cegarra Navarro, Juan.
|
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Wakabayashi, Susan.
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Bedford, Denise.
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Thomas, Margo.
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| Other Form: |
Print version: Cegarra Navarro, Juan. Critical Capabilities and Competencies for Knowledge Organizations. Bingley : Emerald Publishing Limited, ©2019 9781789737707 |
| ISBN |
9781789737677 (electronic book) |
|
1789737672 (electronic book) |
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9781789737691 (electronic book) |
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1789737699 (electronic book) |
|
1789737702 |
|
9781789737707 |
|
