Description |
1 online resource (xvii, 618 pages) |
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text file |
Contents |
Healthcare : past, present, and future -- Healthcare operations strategy[VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization. |
Bibliography |
Includes bibliographical references and index. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Health services administration.
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Health services administration. |
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Health planning.
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Health planning. |
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Medical care -- Quality control.
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Medical care -- Quality control. |
Genre/Form |
Electronic books.
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Subject |
Medical care. |
Added Author |
Dunlap, Nancy E., author.
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Waldrum, Michael R., author.
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Other Form: |
Print version (OCoLC)932174496 (DLC) 2016007628 |
ISBN |
0826126537 (electronic book) |
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9780826126535 (electronic book) |
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0826126529 |
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9780826126528 paperback |
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0826126529 paperback |
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9780826126528 paperback |
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9780826159977 Instructors manual |
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9780826159984 Instructors test bank |
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9780826159984 Instructors power points |
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