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020 9781925022674|q(electronic book)
020 1925022676|q(electronic book)
020 9781925022667
020 1925022668
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050 4 JQ4031|b.M36 2015eb
072 7 POL017000|2bisacsh
082 04 351.994|223
090 JQ4031|b.M36 2015eb
245 00 Managing under austerity, delivering under pressure :
|bperformance and productivity in public service /
|ceditors John Wanna, Hsu-Ann Lee, Sophie Yates.
264 1 Acton, A.C.T. :|bANU Press,|c2015.
264 4 |c©2015
300 1 online resource.
336 text|btxt|2rdacontent
337 computer|bc|2rdamedia
338 online resource|bcr|2rdacarrier
347 data file|2rda
490 1 [Australia and New Zealand School of Government (ANZSOG)]
504 Includes bibliographical references.
505 0 Part 1. The imperative to improve productivity and
performance. -- 1. Delivering under pressure: public
service, productivity and performance -- 2. Getting leaner,
smarter and more effective: opportunities and constraints
for government under austerity -- 3. Public sector
productivity: puzzles, conundrums, dilemmas and their
solutions -- 4. Measuring and improving government
performance: learning from recent US experience -- 5.
Performance management: creating high performance, not
high anxiety -- 6. Reviewing performance to improve
delivery: key insights from two auditors-general -- part
2. The need for governments to innovate -- 7. Innovation
in the public sector: beyond the rhetoric to a genuine
'learning culture' -- 8. Unleashing change in government -
- 9. Eight-and-a-half-propositions to stimulate frugal
innovation in public services -- 10. Strategic advice to
the public service facing austerity -- 11. Can 'nudging'
change behaviour? using 'behavioural insights' to improve
program redesign -- part 3. Collaboration with the private
and third sectors -- 12. Frugal innovation: beyond the
concepts of 'public' and 'private' -- 13. The road to
genuine partnerships with the third sector: are we there
yet? -- 14. Developing social benefit bonds in Australia:
the NSW family and community services experience -- 15.
Situating mutuals in the Australian public sector context.
520 Contemporary public managers find themselves under
pressure on many fronts. Coming off a sustained period of
growth in their funding and some complacency about their
performance, they now face an environment of ferocious
competitiveness abroad and austerity at home. Public
managers across Australia and New Zealand are finding
themselves wrestling with expenditure reduction, a smaller
public sector overall, sustained demands for productivity
improvement, and the imperative to think differently about
the optimal distribution of responsibilities between
states, markets and citizens. Given ever-shrinking
resources, in terms of staffing, budgets and time, how can
public managers and public services become more productive,
more outcome-driven and more agile? How can we achieve
better alignment between ever-growing citizen expectations
and the realities of constrained service provision? What
can we learn from the best combination of innovation and
austerity already being delivered in other countries and
sectors, including harnessing the grounded wisdom of
frontline service delivery practitioners? This book
focuses on practical ways public managers at home and
abroad are dealing with these shared dilemmas. It brings
together renowned scholars in the fields of public sector
productivity, performance management, 'frugal innovation'
and budget stringency, with leading international and
Australasian practitioners sharing their successes and
challenges.
546 English.
590 JSTOR|bBooks at JSTOR Open Access
650 0 Public administration|0https://id.loc.gov/authorities/
subjects/sh85108611|zAustralia.|0https://id.loc.gov/
authorities/names/n79021326-781
650 0 Public administration|0https://id.loc.gov/authorities/
subjects/sh85108611|zNew Zealand.|0https://id.loc.gov/
authorities/names/n79021322-781
650 0 Finance, Public|zAustralia.|0https://id.loc.gov/
authorities/subjects/sh2009124292
650 0 Finance, Public|0https://id.loc.gov/authorities/subjects/
sh85048270|zNew Zealand.|0https://id.loc.gov/authorities/
names/n79021322-781
650 0 Civil service|xLabor productivity|0https://id.loc.gov/
authorities/subjects/sh85026390|zAustralia.|0https://
id.loc.gov/authorities/names/n79021326-781
650 0 Civil service|xLabor productivity|0https://id.loc.gov/
authorities/subjects/sh85026390|zNew Zealand.|0https://
id.loc.gov/authorities/names/n79021322-781
650 7 Public administration.|2fast|0https://id.worldcat.org/fast
/1081976
650 7 Finance, Public.|2fast|0https://id.worldcat.org/fast/
924477
650 7 Civil service|xLabor productivity.|2fast|0https://
id.worldcat.org/fast/862773
650 7 Expenditures, Public.|2fast|0https://id.worldcat.org/fast/
918345
651 0 Australia|0https://id.loc.gov/authorities/names/n79021326
|xAppropriations and expenditures.|0https://id.loc.gov/
authorities/subjects/sh2002007884
651 0 New Zealand|0https://id.loc.gov/authorities/names/
n79021322|xAppropriations and expenditures.|0https://
id.loc.gov/authorities/subjects/sh2002007884
651 7 Australia.|2fast|0https://id.worldcat.org/fast/1204543
651 7 New Zealand.|2fast|0https://id.worldcat.org/fast/1204542
651 7 New Zealand Region.|2fast|0https://id.worldcat.org/fast/
1348096
653 Australian
655 0 Electronic books.
655 4 Electronic books.
700 1 Wanna, John,|0https://id.loc.gov/authorities/names/
no90015677|eeditor.
700 1 Lee, Hsu-Ann,|0https://id.loc.gov/authorities/names/
no2016028658|eeditor.
700 1 Yates, Sophie|c(Research fellow),|0https://id.loc.gov/
authorities/names/nb2015022201|eeditor.
776 08 |iPrint version:|tManaging under austerity, delivering
under pressure.|d©2015|z9781925022667|z1925022668|w(DLC)
2015514906|w(OCoLC)909778158
830 0 ANZSOG (Series)|0https://id.loc.gov/authorities/names/
no2014162892
856 40 |uhttps://www.jstor.org/stable/10.2307/j.ctt19893n9
|zOnline eBook. Open Access via JSTOR.
901 MARCIVE 20231220
948 |d20190820|cJSTOR EBSCO|tJSTOROpenAccess
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948 |d20170922|clti|tlti-aex
948 |d20170505|cJSTOR|tJSTOROpenAccess|lridw
994 92|bRID
