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001    ocn910934189 
003    OCoLC 
005    20160527041952.6 
006    m     o  d         
007    cr |n||||||||| 
008    150607s2014    enka    ob    001 0 eng d 
019    910815402 
020    1854188127|qelectronic book 
020    9781854188120|qelectronic book 
020    |z9781854188113 
020    |z1854188119 
035    (OCoLC)910934189|z(OCoLC)910815402 
037    57A83121-C899-4AD5-8566-820B85269070|bOverDrive, Inc.
       |nhttp://www.overdrive.com 
040    CN3GA|beng|cCN3GA|dOCLCO|dEBLCP|dDEBSZ|dYDXCP|dN$T|dOCLCF
       |dTEFOD 
049    RIDW 
050  4 HD2755.5|b.T654 2014 
072  7 BUS|x082000|2bisacsh 
072  7 BUS|x041000|2bisacsh 
072  7 BUS|x042000|2bisacsh 
072  7 BUS|x085000|2bisacsh 
082 04 658.049|223 
090    HD2755.5|b.T654 2014 
100 1  Tomalin, Barry,|0https://id.loc.gov/authorities/names/
       n2011038803|eauthor. 
245 10 World business cultures :|ba handbook /|cBarry Tomalin & 
       Mike Nicks. 
250    Third edition, completely revised and updated. 
264  1 London :|bThorogood Publishing Ltd,|c[2014] 
300    1 online resource 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
347    text file|2rdaft 
504    Includes bibliographical references (page 385) and index. 
505 0  Acknowledgements; The authors; Introduction; Part One; 
       Chapter 1 -- Culture is about perception; Trust is the 
       key; Build trust with rapport and credibility; The TRUST 
       triangle; Multinational corporations: one size fits all; 
       Isn't it all about stereotypes?; When do you need 
       culture?; Three ingredients of culture; What are their 
       expectations?; How do they communicate?; How do they 
       behave?; RADAR Five Alive; Don't forget the fun; Five 
       things to remember; Chapter 2 -- What do they expect?; 
       Where do our expectations come from?; Cultural fears; As 
       for business, so for etiquette 
505 8  Tool 1: RADAR ExpectationsChapter 3 -- Why international 
       communication goes wrong -- and how to get it right; 
       Communication networks; Communication flows; Communication
       styles; Tool 2: RADAR Communication Styles; Does language 
       matter?; Using English; Chapter 4 -- How to make an 
       international presentation; Attention spans; Shall we 
       start?; How to get your message across -- the Three S 
       structure; Five things to remember; Chapter 5 -- How to 
       run international meetings; Timing; Punctuality is 
       relative; Types of meetings; Who runs the meeting?; 
       Attitude to agendas; Who sits where? 
505 8  Who speaks, who keeps quiet?Dealing with interruptions; 
       Meetings outcomes; Translators and interpreters; 
       Simultaneous translation; Virtual meetings; Advice on 
       video conference calls; How to manage a meeting; Chapter 6
       -- How to negotiate internationally; The pitfalls of 
       negotiation across cultures; Using interpreters; Status; 
       Conclusion; Five things to remember; Chapter 7 -- What not
       to do and what not to say; Formality and informality; Gift
       -giving; Hospitality; Who pays?; Entertaining at home; A 
       word about superstition; What not to say; Ice-breakers and
       ice-makers; Cultural fault lines 
505 8  Chapter 9 -- International management stylesTool 4: RADAR 
       Management Styles; Tool 6: The RADAR System; Five things 
       to remember; Chapter 10 -- Going away and coming back; 
       Relocation; Hardship posts; Security; Tom's tips; Culture 
       shock; The honeymoon; How culture shock manifests; Coping 
       strategies; Adaptation; Integration; Repatriation; What 
       the HR director can do to help; What happens if it all 
       goes wrong?; Conclusion; Five things to remember; Part 
       Two; Market profiles; Tool 7: ECOLE; Arabian Gulf; 
       Overview; Expectations; Communication; Networking; 
       Organisation; Leadership; Etiquette 
520    What not to sayFive things to remember; Chapter 8 - 
       Working in international teams; 'Team think' or 'me 
       think'?; Team players or family players?; Fusion projects 
       - the inclusive team; Forming, storming, norming and 
       performing; You say tomato and I say tomato; Individualism
       vs collectivism; Team integration and team alienation; 
       Forming a new team; Who's running the team?; Team process;
       Leadership and consultation; Risk-embracing or risk-
       averse; How does the team produce results?; What is the 
       solution?; Remote teams and virtual distributed teams; 
       Conclusion; Five things to remember 
520    Create connections and win deals in global business, 
       rather than committing clumsy and costly faux pas. 
588    Description based on print version record. 
590    eBooks on EBSCOhost|bEBSCO eBook Subscription Academic 
       Collection - North America 
650  0 International business enterprises.|0https://id.loc.gov/
       authorities/subjects/sh85067372 
650  0 Corporate culture.|0https://id.loc.gov/authorities/
       subjects/sh85032896 
650  0 Business etiquette.|0https://id.loc.gov/authorities/
       subjects/sh85018298 
650  0 Intercultural communication.|0https://id.loc.gov/
       authorities/subjects/sh85067222 
650  7 International business enterprises.|2fast|0https://
       id.worldcat.org/fast/976774 
650  7 Corporate culture.|2fast|0https://id.worldcat.org/fast/
       879624 
650  7 Business etiquette.|2fast|0https://id.worldcat.org/fast/
       842690 
650  7 Intercultural communication.|2fast|0https://
       id.worldcat.org/fast/976084 
655  4 Electronic books. 
700 1  Nicks, Mike,|0https://id.loc.gov/authorities/names/
       no2008056097|eauthor. 
776 08 |iPrint version:|z9781854188113|z1854188119 
856 40 |uhttps://rider.idm.oclc.org/login?url=http://
       search.ebscohost.com/login.aspx?direct=true&scope=site&
       db=nlebk&AN=855756|zOnline eBook. Access restricted to 
       current Rider University students, faculty, and staff. 
856 42 |3Instructions for reading/downloading this eBook|uhttp://
       guides.rider.edu/ebooks/ebsco 
901    MARCIVE 20231220 
948    |d20160607|cEBSCO|tebscoebooksacademic|lridw 
994    92|bRID